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 FAQ's

TR Telecom Website Support 

In order to make the most of the TR Telecom website, we recommend Internet Explorer 6.  Also, your browser must have cookies and JavaScript enabled for the online quote system to work for you.

Page Not Displaying Properly / Quote List Not Working?
To enable cookies please read this page:  Enable Cookies
To enable JavaScript please read this page:  Enable JavaScript

Logging In
The TR Telecom Website has incorporated some special features to make our customer web experience an easy seamless one.

We have a user-friendly  "Online Quote" system.  To fast track online quote requests, customers are asked to 'Login '.  To Login you must first be a registered member of the TR Telecom
website.  Registering is a one-off process that only takes a minute or so to complete. 

Existing TR Telecom Customer?  Click here .

After you have completed the one-off Registration, you can login to the TR Telecom website any time and change or edit your details and your password.

To save your valuable time your contact details will automatically be filled in for you on the Quote Request form.  This saves a lot of time, especially for regular customers.  The other great feature of logging in is you can edit/change your contact details, product interests or subscribe/unsubscribe to our e-mailing lists 24/7.

You can still browse the website, add items to your quote request list etc, without logging in.

If you are having problems logging in please read this page: Login Error

Online Quote System
Nearly every item in the TR Telecom inventory can be viewed by category or by a search.  All product pages are database driven to give the most up to date snapshot of the TR Telecom inventory which is being added to almost daily.

Each product has a "Add Rental Quote" button associated with it.  By clicking this button you can add that item to your 'list'.

You can view the contents of your list at any time by clicking the "View Quotes" link located at the top of each page or the button located at the bottom of Product Detail pages.

The View page also allows you to update quantities or remove items altogether.  You can add multiple products across multiply categories/divisions.

Finish Quote: this button will take you to the final Online Quote Request page.  If you are not logged in you will first be directed to the login page.

After you have logged in, your contact details will appear in the Online Quote Request form.  At this point you can Edit your contact details or Quote List details if you wish.  Make sure there is at least one product listed in the "Your Quote List" section.

When you are satisfied that your details are correct, click the Send Request button.  A TR Telecom rental consultant will process your online quote request within 2 hours of receiving it during normal business hours.

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